Service Locations
Riverside County & Surrounding Areas
Local to Riverside County and built for rapid dispatch. Claim-ready documentation, direct insurance billing, and controlled drying from a team you choose — not one assigned to you.
Claim-Ready Documentation
Photos, moisture mapping, drying logs, and a clear scope — everything your adjuster needs in one package.
Local Flood-Risk Tools
Check your flood zone with FEMA’s map service and the Riverside County floodplain viewer — linked below.
Your Right to Choose
California law says your insurer cannot require a specific restoration company. We work for you, not a program.
Service area you can actually prove
We're local to Riverside County and built for rapid dispatch. Our team serves Murrieta, Temecula, Menifee, Wildomar, Winchester, and Canyon Lake— plus nearby communities like French Valley, Meadowview, De Luz, Rainbow, Fallbrook, Lake Elsinore, Perris, Sun City, Nuevo, and Homeland.
What “rapid response” means
We prioritize stopping the source, documenting the loss, and starting controlled drying ASAP — because secondary damage (swelling, delamination, odors, microbial growth) often worsens the longer materials stay wet.
Flood vs. water damage: why the distinction matters
Many homeowners are surprised to learn that “flood” is treated differently than “water damage” by insurance. A flood is generally “water on land that's normally dry” (for example, runoff or overflow that reaches your home).
Standard homeowners policies often treat internal, sudden events (like a burst supply line) differently than flood events that may require separate flood coverage. The California Department of Insurance also warns that flood-related losses are commonly excluded from standard homeowners policies.
How we help
We document source, pathway, category/contamination, and affected materials so your carrier can classify the loss correctly — and so drying and cleanup is done safely.
You have the right to choose your restoration company in California
In California, your insurer cannot require you to use a specific repair contractor or restoration company. If an insurer recommends a vendor, there are rules around disclosures and your freedom to choose. Consumer advocacy guidance from United Policyholders also explains these rights and how to protect yourself during a claim.
Why that matters
A restoration company should be focused on proper drying and documentation — not just the cheapest path. Using an independent company helps ensure decisions are made around your property's long-term condition, not a program's bottom line.
Our role
We work directly with your adjuster, provide claim-ready documentation, and keep the process simple — without taking away your ability to make informed choices.
Check your flood risk in Riverside County
If you've ever wondered whether your property sits in or near a mapped floodplain, these tools help:
Riverside County Flood Control
Local GIS floodplain viewer
FEMA Flood Map Service Center
Official map lookup by address
Riverside County Floodplain FAQ
Points residents to map resources
Sandbags + storm prep
City of Temecula
Provides free sandbags (limit noted by the city) through local fire stations during storms. Learn more
Riverside County
Emergency preparedness guidance includes where to find sandbags through county fire stations. Learn more
What happens after you call
Our process in the first 24–72 hours
Make it safe
We identify electrical and contamination hazards, then isolate affected areas when needed.
Stop the source + remove bulk water
Leak control coordination plus extraction, as applicable.
Moisture mapping
We document wet materials (including hidden moisture) so nothing is missed.
Controlled drying
Proper airflow, dehumidification, and monitoring logs until drying goals are met.
Documentation package
Photos, readings, equipment logs, and a clear scope for your claim file.
Next steps
Repair scope or referral plan, depending on what’s affected.
Why documentation matters
The California Department of Insurance emphasizes protecting the property and taking reasonable steps to prevent additional damage after a loss.
Our Primary Service Areas
Riverside County, CA
Select a city to learn more about our local coverage, common water-loss patterns, and what to expect.
We Also Serve Nearby Communities
Extended Service Area
Our restoration services include:
Not sure if we serve your area? Contact us to find out
Don't wait on the adjuster to start mitigation
Most policies expect you to take steps to prevent additional damage, and the state's consumer guidance stresses making temporary repairs and protecting the property after a loss.
If you're seeing wet drywall, buckling floors, or musty odor, the fastest way to limit damage is: stop the source + start controlled drying + document.
Call 24/7 and we'll walk you through it
877-55-FLOODReferences & Authority Sources
California Right to Choose / Anti-Steering
- California Fair Claims Settlement Practices (10 CCR 2695.9)
CA regulation stating an insurer cannot require you to use a specific repair entity.
- United Policyholders — California Insurance Consumer Rights
Consumer-friendly explanation of claim rights and good claim handling practices.
- CA Department of Insurance — Residential Property Claim Guide
State guidance on what to do after a loss, including protecting property and preventing further damage.
Flood vs. Water Damage + Flood Mapping
- FloodSmart.gov — What Is a Flood?
NFIP plain-language definition of a flood.
- FEMA Flood Map Service Center
Official flood map lookup by address.
- Riverside County Flood Control — Floodplain Information
Local floodplain viewer from Riverside County.
- Riverside County Flood Control — Floodplain FAQ
County FAQ referencing FEMA map resources.
Local Stormwater + Preparedness
- City of Murrieta — Stormwater Management
Murrieta explains storm drain system and runoff realities.
- City of Temecula — Stormwater Information for Residents
Storm drains aren’t connected to treatment plants; stormwater is for flood control.
- City of Temecula — Office of Emergency Management
Emergency management info including sandbags during storms.
- Riverside County — Find Sandbags
County emergency preparedness page for finding sandbags.